Success Stories
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Resort App & Loyalty ProgrammeAlpinco
Alpinco – Hafjell | Kvitfjell | Oppdal, Norway
3
Integrated resorts
1,200
Loyalty members (year 1)
>8K
Monthly active users (peak)
“Working with Inside Labs is a decisive step towards a personalised, efficient, and future-proof digital guest experience across our resorts.”
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Mobile Commerce & GamificationLAAX
Weisse Arena Gruppe, Laax, Switzerland
250K
Active app users (winter season)
€335
Lifetime value per user
€40M
Revenue (EUR)
“The LAAX app is the platform allowing us to become truly customer centered and to drive digital revenue at scale.”
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GamificationBike Kingdom
Bike Kingdom – Lenzerheide, Switzerland
>115K
App downloads
7K
Monthly active users
(peak season)
35K+
Bike park trails tracked per season
“Creating a unique symbiosis between the real and digital world for every mountain biker.”
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Resort App & Mobile Food OrderingGolm
Golm Silvretta Lünersee Tourismus, Austria
16k+
Active app users (first season)
+160%
LTV uplift — app + campaign vs. baseline
€199
Avg. customer lifetime value (app + campaign)
“The app has fundamentally changed how our guests experience the mountain — and how we understand them.”
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Resort App, Marketing Automation, Mobile Ticketing BLEEngadin St. Moritz
Engadin & St. Moritz Tourismus, Switzerland
6
Sub-projects delivered
360°
Guest CRM view
100%
Headless CMS migration
“Step by step we can orchestrate the digital customer experience more personalized than ever before.”
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