Experiments. Experience. Insights. Shared with you.


We are your source for cutting-edge knowledge on digital tourism. Join our industry experts in tech, tourism, design and business as we provide you with deep insights on the future of destination tourism and experiential technology.

Inside the Lab ...


The Labs Academy is a knowledge sharing platform for tourism tech. As a pioneer in destination tech, we see it as an immense opportunity to create more awareness by sharing our knowledge and experience.

In order to to offer versatile, interesting and digestible content we have launched a podcast series, published a blog and offer courses and workshops to empower organizations to engage their customers, partners, and employees in increasingly meaningful ways.

Medium Articles

Inside Blog


In these short articles, we share our latest experiences.

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Podcast Series

Inside Talks


Inside Talk is a podcast series in which we share our experience in building meaningful technologies in tourism, talk about current challenges, human centricity of tech and future tech.

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Academy Sessions:
Workshops & Courses

Sharing knowledge is crucial in both a community and client sense. We especially enjoy the one-on-one opportunities to connect using our Ninja courses & workshops held in social or interesting locations.

Crisis Communication

Crisis communication using digital tools. Online workshop - 45mins.

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Customer Relations

The future of customer relations in tourism marketing. Online workshop - 2hrs.

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CX Product Design

Customer-centric product and experience design. Online workshop - 2hrs.

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Data-driven Comms

Data-driven communications and personalised campaigns. Online workshop - 2hrs.

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Gamification

The power of gamification in digital solutions. Online workshop - 2hrs.

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Marketing Ninja

The complete online course. Online workshop - 8hrs.

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Marketing Ninja

E-booklet for all courses. Download.

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Marketing Ninja

The complete 2-day course held in LAAX.

Info & Booking